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Privacy

Privacy policy

In the following you will find information about the collection of personal data when using our website. Personal data includes all data that can be related to you personally (e.g. name, address, e-mail addresses, user behavior, IP address).

General

The practice of Dr. Banach attaches great importance to the protection of your personal data and the preservation of your privacy. You can therefore be assured that our processing activities always comply "at least" with the applicable legal situation. Which personal data we collect, store and process in detail within the scope of our processing activities, as well as which rights you have in this context as a "data subject", you will find out in our following data protection declaration, which fully complies with the data protection requirements of the General Data Protection Regulation (DSGVO) in all respects.

If you have any questions or comments regarding this privacy policy, please contact us using the contact details provided in the imprint.

Scope

This privacy statement informs you, a visitor or a user (ff. "user") of our website, about the nature, scope and purpose of the processing of your personal data by us (ff. "provider"), the practice Dr. Banach, Dr. Thomas Banach, Hauptstraße 19, D-61462 Königstein, phone +49 (0) 6174 969 400, fax, +49 (0) 6174 931 878 and practice Dr. Banach, Bockenheimer Landstraße 32, telephone+49 (0) 69 175 08 864, fax +49 (0) 69 175 08 872, e-mail This email address is being protected from spambots. You need JavaScript enabled to view it., as well as our Internet service provider (ff. "ISP"), STRATO AG, Pascalstraße 10, 10587 Berlin, Phone: +49 (0) 30 300 146 0, Fax +49 (0) 30 886 15 111, in particular on and via this Internet presentation, external online presentations such as our social media profiles, as well as via e-mail and other forms of communication (ff. "Offer").

Terms

With regard to the terminology used in the context of this privacy policy, such as "personal data" or its "processing", reference is made to the definitions in Art. 4 DSGVO.

Data protection officer

Dr. jur. Frank Tykwer
Cäcilienhöhe 173
45657 Recklinghausen

General information on data protection

Data protection basically serves to protect (one's own, personal) personal data and this regardless of whether this is collected, stored and processed online or offline. Personal data is information that can be used to determine a user, i.e., information that can be traced back to a specific person. This includes the name, e-mail address or telephone number, but also data about preferences, hobbies, memberships or which Internet presentations were viewed.

Legal basis of data processing

The legal basis of data processing for the present offer of the provider can be found in the Data Protection Regulation (DSGVO), the Federal Data Protection Act-New (BDSG-New) and the Telemedia Act (TMG).

If the legal basis is not explicitly stated in the present privacy policy, the following applies:
The legal basis for the:

  • obtaining consent is Art. 6 para. 1 a. DSGVO and Art. 7 DSGVO,
  • Processing to respond to inquiries, to carry out pre-contractual measures, as well as to fulfill services is Art. 6 para. 1 b. DSGVO,
  • Processing for the fulfillment of legal obligations is Art. 6 para. 1 c. DSGVO,
  • Processing for the protection of legitimate interests is Art. 6 para. 1 f. DSGVO.

Encryption of data traffic

For security reasons, as well as to protect the transmission of confidential content, the offer uses SSL or TLS encryption. For this purpose, the provider provides a certificate, recognizable by the "s" in the protocol specification of the Internet address https://dr-banach.de (.com) as well as "https://kieferorthopaeden-in-frankfurt.de (.com) as well as the lock symbol in the browser line of the Internet browser. If the encryption is activated, the data traffic, which is transferred between the user, the ISP and the provider, cannot be read by third parties.

Access data / Server -Logfiles

The provider - or his ISP on his behalf - processes data about each access to the offer in server log files. The essential ones include:

  • Name of the retrieved Internet presentation,
  • Date and time of the retrieval,
  • Information about retrieved files,
  • Transferred amount of data,
  • Message about successful retrieval,
  • Type of Internet browser along with the version,
  • the operating system of the user,
  • Referrer URL (the previously visited page),
  • IP address and
  • the requesting provider.

The provider uses the access data only for statistical analysis, as well as for the purpose of providing, evaluating and optimizing the offer based on its legitimate interests pursuant to Art. 6 para. 1 f. DSGVO in conjunction with. Art. 28 DSGVO. For security reasons, e.g. for the clarification of unlawful acts of abuse or fraud (ff. "incident"), the access data is stored for this purpose for a period of usually 7 days and then deleted. Access data will only be excluded from deletion until final clarification of an incident if its continued storage is necessary for evidentiary purposes. The provider uses the access data only for statistical evaluations and cannot assign them to specific persons. A combination of this data with other data sources is not made, the data is also deleted after a statistical evaluation. Additional personal information, such as your name, address, telephone number or e-mail address are not collected, unless you provide this information voluntarily, for example, in the context of a request for information or to arrange an appointment.

Cookies

Cookies are small files that enable a user's access device (PC, tablet, smartphone or similar) to display or store specific information related to the access device. They thus serve the user-friendliness of Internet presentations and thus of the user (e.g. the storage of login data), but they also serve to collect statistical data on the use of an Internet presentation in order to be able to analyze it for the purpose of improving the offer.

If personal data is also processed by the provider of the offer through cookies, the processing is carried out for customer-friendly design, or according to Art. 6 para. 1 f. DSGVO (analysis, statistics, optimization, security measures) to protect the legitimate interests in the best possible and safer functionality.

The user can basically influence the use of cookies himself. For this purpose, most access devices or Internet browsers have an option with which the storage of cookies can be restricted or completely prevented. Information on this can be found, among other places, on the following Internet presentations:

  • Safari: https://support.apple.com/kb/ph21411?locale=de_DE
  • Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
  • Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
  • Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
  • Opera: http://help.opera.com/Windows/10.20/de/cookies.html

It is pointed out that the use and in particular the user comfort of this offer may be or become limited without cookies.

TOOL-COOKIES/IP-ADRESS

The aforementioned tools may use cookies, which are stored on the user's access device to enable an analysis of the use of an Internet presentation. The information generated by the cookies about the use of an Internet presentation may be stored on a server outside the EU, but the IP address is anonymized immediately after processing and before it is stored.

The aforementioned tools may use cookies to analyze the use of an Internet presentation.

The user may refuse the use of cookies by selecting the appropriate settings on his or her browser, however please note that if you do this you may not be able to use the full functionality of this website. Further information can be found under cookies.

Contacting

In the context of contacting the provider, such as by e-mail or, if applicable, by contact form, personal data is processed solely for the purpose of responding to the request. Which data is processed in the case of a contact form, can be seen from the form fields of the respective contact form.

The legal basis for the processing of personal data in the context of a contact is the legitimate interest of the provider in responding to the request pursuant to Art. 6 para. 1 f. DSGVO, as well as any associated technical administration.

Integration of services and content of third parties

On the basis of legitimate interests pursuant to Art. 6 para. 1 f. DSGVO, the provider uses content or service offers (ff. "tool") of third-party providers. It may therefore happen that third-party tools, such as WordPress plug-ins or fonts, maps from Google Maps, videos from YouTube, RSS feeds or graphics from other websites are integrated within this offer. This always requires that the providers of this content (ff. "third-party providers") perceive the IP address of the users, because: Without the IP address, they could not send the content to the Internet browser of the respective user. The IP address is thus necessary for the display of this content.

The provider endeavors to use only such tools whose respective providers use the IP address only for the delivery of the content. Nevertheless, the provider has no influence if the third-party provider stores the IP address, for example, for statistical purposes. Insofar as this is known, the user will be informed about it.

iie-Systems

We use applications from iie-systems GmbH & Co. KG, Georgstrasse 24, 49809 Lingen.

Through these applications, patients can be seen online via the website:

  • Make appointments online.
  • Use a digital consultation. (Applies only to users with the my Images application)
  • Furthermore, we use an appointment service in the practice to inform patients by e-mail

www.iie-systems.de/service/datenschutz/

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called "cookies". These are text files that are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.

Google Analytics uses so-called "cookies".

The storage of Google Analytics cookies is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its web offering and its advertising.

Google Maps

This site uses the map service Google Maps via an API. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission.

The use of Google Maps is in the interest of an attractive presentation of our online offerings and easy location of the places indicated by us on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

More information on the handling of user data can be found in Google's privacy policy: https://www.google.de/intl/de/policies/privacy/.

Google Web Fonts

This site uses so-called web fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.

The web fonts are not available in your browser.

For this purpose, the browser you use must connect to Google's servers. This provides Google with knowledge that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and attractive presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO.

If your browser does not support web fonts, a standard font will be used by your computer.

For more information on Google Web Fonts, please see https://developers.google.com/fonts/faq and Google's privacy policy: https://www.google.com/policies/privacy/.

Jameda Plug-In

We use a social plug-in of Jameda GmbH, St.-Cajetan-Str. 41, 81669 Munich, Germany, Tel.: 089 / 2000 185 80 ("Jameda") on our website. The plug-in is marked with a Jameda logo. When you call up a web page of our website that contains this plug-in, your browser establishes a direct connection with the servers of the respective provider. The content of the plugin is transmitted by the provider directly to your browser and integrated by it into the website. We have no influence on the scope and content of the data that the provider collects using this plugin.

By integrating the plugins, the provider receives the information that you have accessed the corresponding page of our website. If you are logged in to the provider, it can also assign the visit to your respective member account. If you interact with the plugins, the respective information is transmitted directly from your browser to the provider and stored there. Independent of a provider login, active plugins can send data to their networks. There is the technical possibility for the provider to assign this to a person in the event of a subsequent login.

The purpose and scope of the respective data collection and information on the further processing and use of the data by the providers, as well as your rights in this regard and setting options for protecting your privacy, can be found on the pages of Jameda under Privacy.

If you do not want the plug-in to collect data about you, you must select the "Block third-party cookies" settings in your browser. This will prevent the browser from sending cookies to their servers for embedded content from the named providers. Members of a provider who do not want the provider to collect data about them via our website and link it to stored membership data must log out of their membership account before visiting our homepage and delete any cookies that have been set.

For all information on data protection at Jameda, please refer to the link. www.jameda.de/jameda/datenschutz.php

Rights of users

Right of access according to Art. 15DSGVO

The user has the right, upon request and free of charge, to obtain information about the personal data that has been or will be collected, processed and used about him/her

Right of rectification according to Art. 16 DSGVO

The user has the right to request, free of charge, the correction and/or updating of personal data stored about him/her (incorrectly).

Right to erasure of data pursuant to Art. 17 DSGVO

The user has the right, upon request and free of charge, to request the deletion (right to be forgotten) of his personal data stored about him.

Right to restrict the processing of data pursuant to Art. 18 DSGVO

The user has the right, upon request and free of charge, to request the restriction of the processing of his personal data stored about him.

Right to data portability according to Art. 20 DSGVO

The user has the right to request, free of charge, the surrender of his data, if desired in a machine-readable format, to himself or to a third party designated by him.

Right of objection pursuant to Art. 21 DSGVO

The user has the right, upon request, free of charge, to object to the collection, processing and use of his personal data. The right to object may be asserted in particular in the case of processing for purposes of direct marketing.

Right of complaint pursuant to Art. 77 DSGVO

The User has the right to lodge a complaint with a supervisory authority if he is of the opinion that the processing of personal data by the Provider violates data protection provisions or if he fears such violations. For this purpose, the user may contact the data protection authority responsible for his place of residence or for his federal state or which is responsible for the place where the data protection violation occurred, but alternatively he may also contact any other data protection authority or the data protection authority responsible for the provider, this is: the Hessian data protection authority, Head: Prof. Dr. Michael Ronellenfitsch, P.O. Box 31 63, 65021 Wiesbaden to complain about unauthorized data processing.

Change of the privacy policy

The provider reserves the right to change the present privacy policy in order to adapt it to changed legal situations, or in the event of changes to the service as well as data processing. This applies, however, only with regard to statements on data processing.

If user consents are required or components of the data protection declaration contain regulations of the contractual relationship with the users, changes will only be made with the consent of the users concerned.

Other

If you have any questions or comments regarding this data protection declaration, please contact the provider of this offer named in the imprint.

Status of Privacy Policy

June 7, 2019